Terms of use

Access
You may access and use any part of the Marine Holiday Park website only if you agree to be bound by the terms and conditions set forth below. If you do not accept these terms and conditions do not proceed any further and do not use this site. Some services or information provided through the Marine Holiday Park website may be subject to additional terms and conditions as indicated in connection with registering for and using such services.

Use of the Marine Holiday Park website is solely at Marine Holiday Park’s discretion, and Marine Holiday Park reserves the right to prohibit anyone from accessing, browsing, supplying information to or downloading information from the Marine Holiday Park website.

Use of material
Marine Holiday Park’s website is protected under copyright laws and international conventions. The names of Marine Holiday Park’s products and services in the pages are Marine Holiday Park’s trademarks. Marine Holiday Park grants you a non-exclusive, non-transferable and limited license that may not be sub-licensed to browse the Marine Holiday Park website and use the Marine Holiday Park website as follows:

Apart from any fair dealing for the purposes of private study, or criticism or review, as permitted under the UK Copyright Designs and Patents Act, 1988, no part of Marine Holiday Park’s website pages may be reproduced anywhere, in any medium, or transmitted (including retransmission) in any form or by any means to, or stored in any other website or in any form of retrieval system other than for the purpose of review and consideration of the information contained on the pages for the purposes of informing the decision to purchase or otherwise a Marine Holiday Park product or service.

For all other purposes whatsoever prior permission, in writing, must be obtained from Marine Holiday Park to use the information on these pages. The provision of such information does not bestow any rights whatsoever to the user to use the information for commercial, business or pecuniary gain other than through the purchase of the applicable and related Marine Holiday Park product or service.

Data Protection
Marine Holiday Park shall at all times comply with the provisions and obligations imposed by the Data Protection Act 1984 and the Data Protection Act 1998 and the Data protection principles together with any subsequent re-enactment or amendment thereto in storing and processing personal data provided by users of the website. All personal data acquired by Marine Holiday Park from a user shall be disclosed to that user on written (not email) request. Marine Holiday Park acknowledges and shall comply with the Data Protection Principles contained within the Data Protection Act 1984 or the Data Protection Act 1998 (whichever shall be in force or shall apply).

Trademarks and Brand Names
Marine Holiday Park and the various Marine Holiday Park product names and services displayed on the Marine Holiday Park website are trading styles, brand names and trademarks of Marine Holiday Park. Other words, icons, symbols, devices and logos appearing on Marine Holiday Park website and its pages may be the trademarks of other legal entities or individuals. All such trademarks are acknowledged by Marine Holiday Park.

Linking to this Site
Marine Holiday Park is prepared to consider granting consent on merit to requests from third parties to create a link from another web site or web site page to certain pages on the Marine Holiday Park web site. Such consent is required. You may freely create and use ‘Bookmark’ links to unrestricted Web pages on the Marine Holiday Park website in your web browser.

Website Service Interruption
Marine Holiday Park makes every effort to keep the Marine Holiday Park web site operational. However, certain technical difficulties may, from time to time, result in temporary service interruptions. The user agrees not to hold Marine Holiday Park liable for any of the consequences of such interruptions.

We Reserve the Right to Cancel Any Holiday Booking

We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:

  1. Incorrect pricing. Due to the sometimes volatile market for collectible products, sometimes there are major fluctuations in price. Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item or pricing error due to human error.
  2. Non-Payment.If payment is not received within the time agreed  after the booking has been placed, we may cancel an order without notice.

Prices/Accommodation

Prices shown are inclusive of VAT at a rate of 20%.  The price of your holiday is based on the prices available at the time of booking and cannot be amended at a later date, if we have reduced the prices due to a promotional offer. It is possible that in some circumstances accommodation, entertainment or a facility may have to be temporarily withdrawn due to maintenance, renovation, adverse weather conditions, changes in legislation, or any other factor outside our control. We reserve the right to make such alterations in the above circumstances without prior notice, and are unable to accept liability for the loss of an advertised facility, or to pay compensation for any inconvenience caused. Should changes occur from the services advertised in our brochure or on the website we will advise of these changes, where made prior to booking and at booking and will use reasonable endeavours to advise guests already booked if any changes made after their booking and before their holiday commences.

If there is problem with your accommodation unit on arrival (e.g. condition and cleanliness), you will need to inform reception immediately so they can help rectify the problem.

 

As our Park is set in a rural location, please be aware that some little insects may find their way into your accommodation, which we cannot be held responsible for.

Changes To Your Holiday By You

Please check your holiday confirmation and advise us of any errors within 24 hours. After you have paid your deposit you may wish to change some elements of the holiday, e.g. type of accommodation or lead name. We will try to meet your request. Any changes must be made at least 8 weeks before the holiday date, and be confirmed to us in writing by the lead bookers name printed on the holiday confirmation, or their Travel Agent. Where changes are sought to be made within 8 weeks of the start of the holiday it will be treated as a cancellation, and be subject to cancellation charges as outlined on the right. We do not transfer holidays from the current season to the next season. The booking will have to be cancelled and the cancellation charges, as per the section on the right, will apply. If a refund is due, this will be credited back to you or transferred to next season’s booking.

Booking Amends And Queries

If You Cancel Your Booking

It may be necessary to cancel your holiday due to illness, accident or change of circumstances. If you have taken out our cancellation plan, payments arising from cancellation may be covered as detailed below. As soon as you know you need to cancel, you must confirm the cancellation by writing to the park. The letter/email must be signed (where possible) by the person who made the booking or their travel agent. If you have not taken out our cancellation plan, cancellation charges are calculated as per the table below.

More than 32 days before planning arrival Deposit
14-31 days before planning arrival 10% of the cost of your holiday
8-14 days before planning arrival 20% of the cost of your holiday
7 days or less days before planning arrival 30% of the cost of your holiday

. Cancellation Plan Enjoy extra peace of mind with our Cancellation Plan for your holiday booking. Please ensure that you request the cancellation plan at the time of booking, if you wish to be covered. This Cancellation Plan is great value at: £** per holiday home per week £** per holiday home per short break The Cancellation Plan covers your holiday cancellation in the event that any member of your party is unable to travel due to: Sickness Redundancy Jury Service Bereavement Proof will be required in writing, by recorded delivery prior to the confirmed start date of your holiday. This will need to be as follows: Sickness – Doctors Certificate Redundancy – Employer’s notification Jury Service – Court notification Bereavement – Death Certificate Once covered by our Cancellation Plan and one of the above categories applies, you will be entitled to a full refund of all holiday monies paid, subject to an administration charge of your deposit and the Cancellation Plan fee. If the Cancellation Plan is not taken out at the time of booking, we recommend you make your own arrangements Please note the sliding scale of monies payable, under Conditions of Booking.

If We Cancel Your Booking

We always try not to change the date or cancel your booking, but in exceptional circumstances this may be necessary. We will inform you of the change of date or cancellation as soon as possible and the following options could happen:

  1. accept the alternative arrangements as notified to you
  2. choose another available break from us at the advertised price
  3. cancel your holiday with a full refund of any money you have paid.

We reserve the right to make changes to and correct errors in holiday details both before and after bookings have been confirmed. We must also reserve the right to cancel confirmed bookings at any time.

Most changes are minor but occasionally, we may have to make a Major Change. If we have to make a Major Change or cancel, we will tell you as soon as possible.

We do not pay compensation in circumstances where we have to cancel your booking including those arising from *force majeure. *Force majeure means circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.

 

Entertainment

You will be given complex   passes which you will need to show to access facilities and entertainment. – check the terms of the promotion. In some cases we may have to withdraw or change entertainment or close facilities, and we are not liable to you if we have to do so.

 

Limitations of liability
The Marine Holiday Park web site is provided “AS IS”, without warranty of any kind. Marine Holiday Park assumes no responsibility for any damage or loss caused by material included in the pages or modification of the material, or for damages caused by inability to use or access the pages. Marine Holiday Park reserves the right to revise the pages or withdraw access to them at its discretion. NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE AVAILABILITY, ACCURACY, RELIABILITY OR CONTENT OF MARINE HOLIDAY PARK′S WEBSITE. MARINE HOLIDAY PARK SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SERVICE, EVEN IF MARINE HOLIDAY PARK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF MARINE HOLIDAY PARK WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

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